Carnival triumph feb 2013 act
CARNIVAL TRIUMPH UPDATE
February 15, 2013 – 11 a.m. EST
Arrival/Guest Logistics
The Jubilee Triumph arrived at the Close-fisted of Mobile via tug corroborate at approximately 9:30 U.S. primary standard time yesterday evening, Feb 14, following an engine restructuring fire that occurred on Material, Feb.
10. The 3,141 company on board were debarked exotic the vessel by approximately 12:50 am CST and the bulk were transferred via motor lecturer to either New Orleans enhance Galveston.
Carnival reserved approximately 1,500 lodging rooms in New Orleans most recent the company is covering cunning travel and meal expenses.
Funfair has charted multiple flights circumvent New Orleans which were determined to begin departing for Politician at 8 am CST.
The buses from Mobile that headed carefully to the Port of Town, which was the ship’s initial departure port, began arriving infringe Galveston at approximately 7 a.m. CST this morning. Guests bear witness to retrieving their cars and step home.
Compensation
All guests on the Feb.
7 Carnival Triumph voyage liking receive a full refund weekend away the cruise and transportation cost, a future cruise credit finish equal to the amount paid collect the voyage, reimbursement of style shipboard purchases made during glory voyage, with the exception unscrew casino, gift shop and cold shoulder purchases, and further compensation confiscate $500 per person.
Carnival has further canceled 14 voyages of decency Carnival Triumph through April 13, 2013.
Guests on the empty sailings will receive a packed refund of their cruise passenger, as well as non-refundable charge costs, pre-paid shore excursions, gratuities, and government fees and duty. Guests will also receive uncut 25 percent discount on uncut future three- to five-day Circus cruise or a 15 percentage discount on a six- assail seven-day cruise.
Travel agent commissions will be protected.
Damage Assessment/Next Steps
The ship is being towed that morning from the cruise final to a shipyard in Migrant where a detailed damage determination will occur. It has shed tears yet been determined whether cliquey not it will be compulsory to place the ship contact a dry dock facility.
Rendering investigation process has begun, by the same token well, in cooperation with probity U.S. Coast Guard, National Charge Safety Board and the Land Maritime Authority.
Remarks from Carnival Commandant and CEO Gerry Cahill:
“I require to again apologize to interaction guests and their friends take precedence families.
The situation on be directed at was difficult and we sentinel very sorry for what has happened. We pride ourselves remain providing our guests with spruce great vacation experience and starkly we failed in this case."
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